Terms & Conditions| Clean Genius London

Welcome to Clean Genius, your trusted professional cleaning partner across London. We take pride in providing reliable, high-quality residential and commercial cleaning services, ensuring your home, office or property is spotless, safe and hygienic. By accessing our website or booking our services, you agree to these Terms & Conditions. These terms are designed to ensure transparency, protect both you and us and uphold the highest standards of service. We encourage all clients to read them carefully before using our services.

Clean Genius offers a wide range of professional cleaning services, including but not limited to:

• End-of-tenancy cleaning
  
• After builders cleaning
  
• Office and commercial cleaning
  
• Carpet and upholstery cleaning
  
• Housekeeping and laundry services
  
• Specialised cleaning for schools, churches and community spaces

All services are provided by trained, insured and vetted staff to ensure safety, reliability and professionalism.

To use Clean Genius services:

• All bookings must be made via our website, phone or email.
  
• Payment terms are clearly outlined at the time of booking and may include deposit requirements for larger services.
  
• We accept payments via [insert accepted payment methods].
  
• Prices may vary depending on service type, property size and special requirements.

Payment completion confirms acceptance of these Terms & Conditions.

We understand that plans can change, so we provide clear policies:

• Cancellations made 48 hours before the scheduled service may be eligible for a full refund.
  
• Cancellations within 48 hours may incur a cancellation fee.
  
• Rescheduling is subject to availability and must be communicated in advance.
  
• Special or emergency services may have specific cancellation policies communicated at the time of booking.

We aim to accommodate changes wherever possible, maintaining fairness and efficiency.

Clients using Clean Genius services are expected to:

• Provide accurate property details, including size, type and any specific cleaning requirements.
  
• Ensure safe and accessible entry to the property.
  
• Report any pre-existing damages or hazards that could affect service delivery.
  
• Treat our staff with respect and avoid any fraudulent, abusive or illegal behaviour.

Failure to comply may result in service delays, refusal of service or additional charges.

Clean Genius takes pride in delivering top-quality cleaning. However, certain limits apply:

• While we aim for perfection, minor imperfections do not constitute a breach of contract.
  
• Liability for lost or damaged items is limited to the cost of the service provided.
  
• We are not responsible for pre-existing damage or fragile items that should be reported before the service.
  
• We ensure all cleaning products used are safe, non-toxic and appropriate for the property type.

Our goal is complete satisfaction and any complaints or concerns should be reported promptly so we can resolve them quickly.

All content on cleangeniuslondon.co.uk is the property of Clean Genius:

• This includes text, images, graphics, logos and video content.
  
• You may not reproduce, redistribute or use our content for commercial purposes without written permission.
  
• Unauthorised use may result in legal action.

This protects our brand, reputation and creative assets.

Clean Genius is committed to protecting your data:

• Any information collected is used only to provide and improve our services.
  
• We comply with UK Data Protection Laws and GDPR.
  
• Your data will never be sold or shared with third parties without consent.
  

To learn more, visit our Privacy Policy.

These Terms & Conditions are governed by and construed under the laws of England and Wales. Any disputes arising from our services or website will be subject to the exclusive jurisdiction of the courts in London.

Clean Genius reserves the right to update or amend these Terms & Conditions at any time.

• Updates will be posted on this page.
  
• Continued use of our website or services after changes implies acceptance of the revised terms.
  
• Clients are encouraged to review these terms regularly.

For questions, clarifications or concerns regarding these Terms & Conditions:

Clean Genius
Website: cleangeniuslondon.co.uk
Phone:020 8050 1554
Email: info@cleangeniuslondon.co.uk 

Our team is happy to provide support and ensure clarity for all our clients.