Frequently Asked Questions | Clean Genius London

When it comes to letting someone into your home or workplace, you deserve clarity. These are the questions we hear most often from families in Lewisham to landlords in Camden. If you don’t see yours here, just give us a ring.

Our Packages

STARTER

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$29
monthly
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PROFESSIONAL

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$49
monthly
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ENTERPRICE

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$79
monthly
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Voice Search Friendly FAQs

Do you bring your own cleaning equipment and products?

Yes. We bring all our own supplies, including eco-safe products and professional-grade equipment. You don’t need to provide anything.

How much notice do you need for a booking?

For most services, 24–48 hours is ideal. We do offer same-day cleans in urgent cases especially in zones like Tower Hamlets, Hackney, and Southwark.

Are your cleaners background checked?

Absolutely. Every cleaner is DBS-checked, trained by us directly, and shadowed before they work solo.

Can I book a regular cleaner?

Yes. For weekly or fortnightly services, we aim to assign the same cleaner consistently. Just let us know your preference.

Is your cleaning insured?

Yes, all our work is fully covered by public liability insurance. Documents are available on request.

Expert-Level Answers

Do you follow letting agent inventory standards?

Yes. Our end of tenancy cleaning is aligned with London letting checklists. We've worked with agents across Westminster, Camden and Wandsworth.

What types of premises do you clean?

We clean homes, schools, churches, showrooms, medical spaces, warehouses, and more. Each property type has tailored methods and checklists.

Can I request fragrance-free or hypoallergenic products?

Of course. Just let us know when booking we use non-toxic options by default but can customise to suit allergies or sensitivities.

What areas do you cover?

We work across Greater London including Camden, Hackney, Wandsworth, Tower Hamlets, Lewisham, and beyond. You can see our full service map on the site.

Do you clean outside of standard hours?

Yes. We offer early morning, evening, and weekend slots. This is especially helpful for commercial clients and offices.
At Clean Genius we don’t just clean, we care. We’re known for our reliability, attention to detail, and the pride we take in every job. Our clients trust us because we consistently deliver results that go beyond expectations.

We treat every space with respect and work as if it were our own. It’s this level of dedication that has built long-lasting relationships and a reputation we’re truly proud of. With Clean Genius, you’re not just choosing a service, you’re choosing peace of mind, professionalism, and people who genuinely care.
020 8050 1554 info@cleangeniuslondon.co.uk
Greenford Area

opening hours 

Monday - Sunday : Open 24 hours
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